What is ADA compliance approved?

In a significant move towards greater digital inclusion, the U.S. Department of Justice (DOJ) issued a final rule in April 2024 that clarifies and strengthens the accessibility requirements for state and local governments under Title II of the Americans with Disabilities Act (ADA). This new rule mandates that public entities ensure their websites and mobile applications meet the Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA. This marks a pivotal moment in the evolution of the ADA, which has historically focused on physical access, to encompass the growing digital landscape.

The updated ADA compliance Title II rule provides specific technical standards for digital content, establishing WCAG 2.1 Level AA as the benchmark for accessibility. This means that state and local governments must now ensure their online platforms are usable by individuals with a wide range of disabilities, including those with visual, auditory, cognitive, and motor impairments. The WCAG, developed by accessibility experts globally, is already referenced in many countries’ accessibility laws, providing a recognized and comprehensive framework for digital inclusion.

Compliance with these new digital accessibility requirements is not optional and comes with firm deadlines. Public entities serving populations of 50,000 or more have until April 26, 2026, to comply, while those serving smaller populations (less than 50,000) have until April 26, 2027. All new digital content created after these compliance dates must be accessible from its inception. This phased approach allows governments time to audit their existing digital assets, implement necessary changes, and develop new policies to maintain ongoing accessibility.

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While the rule includes very narrow exceptions, it is emphasized that these should not be viewed as loopholes. Best practice strongly encourages making all digital content accessible. State and local governments are still obligated to provide accessible communications and accommodations to people with disabilities through other provisions of ADA Title II, irrespective of any exceptions. The DOJ has provided resources, including fact sheets and webinars, to help these entities understand and implement the new requirements.

The implications of this updated ADA compliance rule are far-reaching, requiring a proactive and sustained commitment from state and local governments. This includes conducting thorough accessibility audits, remediating existing content, updating procurement policies to include accessibility standards, and fostering a culture of ongoing vigilance. By embracing these changes, governments can create a more inclusive, equitable, and legally sound digital presence that truly serves all constituents. The ADA’s journey from physical accessibility to digital inclusion underscores its enduring mission to protect the rights of individuals with disabilities in all aspects of public life.

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